At Outfit Daily Shop, we’re committed to making your shopping experience seamless from checkout to delivery. Our premium fashion essentials deserve an equally premium service, which is why we’ve designed straightforward shipping and returns processes.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods

We offer two convenient shipping options to suit your needs:

Standard Shipping ($12.95):

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipment
  • Tracking included

Free Shipping (Orders over $50):

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipment
  • Tracking included

Note: We currently ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

Returns & Exchanges

We want you to love every Outfit Daily Shop purchase. If something isn’t perfect, our hassle-free return policy has you covered.

Return Policy Details

  • Return window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags and packaging
  • Non-returnable items: For hygiene reasons, hats and underwear cannot be returned unless defective

How to Return an Item

Follow these simple steps to initiate your return or exchange:

  1. Contact Us: Email [email protected] within 15 days of receiving your order with:
    • Your order number
    • Item name(s)
    • Reason for return
    • Whether you prefer a refund or exchange
  2. Wait for Approval: Our team will respond within 2 business days with return instructions
  3. Ship Your Return: Once approved, send your item(s) to:
    Outfit Daily Shop Returns
    2127 Waldeck Street
    Frisco, TX 75034
    United States

    Use a trackable shipping method – we cannot be responsible for lost return packages.

  4. Processing: Allow 3-5 business days for processing after we receive your return

Refund Information

  • Timing: Refunds are issued to your original payment method within 5-7 business days after we receive and inspect your return
  • Shipping costs: Original shipping fees are non-refundable
  • International orders: Duties and taxes are non-refundable
  • PayPal refunds: May take additional processing time

Exchange Process

For exchanges, please indicate your preferred replacement item in your return request. Exchanges are subject to availability. If your desired item is unavailable, we’ll either issue a refund or contact you with alternative options.

Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and expedite your replacement or refund.

Need Help?

Our customer care team is happy to assist with any shipping or returns questions. Contact us at [email protected] and we’ll respond promptly.

Thank you for choosing Outfit Daily Shop for your premium fashion essentials!